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  • bMobilized Help and Support provides support for bMobilized products. Find solutions for top issues, error messages or get support from a professional. Our support portal provides a rich repository of product information, tutorials, trouble shooting assistance, getting started tips, known product information, compatibility issues and answers to frequently asked questions.

    This section is a great place to find answers quickly or to gain insight in using our products effectively.

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Top Questions

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Billing

Question: How do I create an account?

Answer: bMobilized automatically converts your existing website to a user friendly and fast mobile site. It is easier to read on a small screen, avoids zooming and loads faster when you are on a mobile data connection.

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Question: Can I create an account without running a domain?

Answer: Yes! Go to our Sign Up FREE page and create an account.

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Question: How do I log into bMobilized?

Go to our Login Page and enter your email and password. If you've forgotten your password, go to our Forgot Password page.

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Question: How much does bMobilized cost?

Answer: Please see our Pricing Page for our latest rates.

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Question: As a subscription holder, what do I get?

Answer: Instead of paying for a designer or spending days of your own time, we offer a monthly subscription that includes everything you need: creating your mobile website, automatic updates, hosting, adjusting it to thousands of different mobile screens and emergency support.

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Question: Can I try your service for free?

Answer: Absolutely! Every bMobilized customer is entitled to a free, seven day trial. You can even edit and publish your mobile site during the trial period.

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Question: How do I pay for your services?

Answer: You can pay via credit card or PayPal. We will charge your account monthly, and charges will include all domains in your account.

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Question: When will my credit card be charged?

Answer: All bMobilized customers are entitled to a free seven day trial period. Your credit card will be charged for the first time at the end of that trial period. As long as your subscription is active, you will be charged monthly for all the domains in your account.

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Question: Do you charge per domain?

Answer: If you have opted to pay for more than one domain we calculate the total price for these domains and only charge you once per month. For current pricing, click here.

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Question: How do I cancel my subscription?

Answer: "You can cancel your subscription from your account dashboard. 1. Log into your account and click on the ""Dashboard"" button.
2. Under “Payment,” click “Unsubscribe.”
3. Confirm that you want to unsubscribe in the pop up window. You can also contact us, and we'll unsubscribe your domain for you."

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Question: Do you offer annual subscriptions?

Answer: Yes. Please contact us and we'll set up an annual subscription for you.

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